Barrow Crossing is no longer available for wheelchair users and passengers with reduced mobility, resulting in limited access to the whole station.
Passengers with reduced mobility and wheelchair users, travelling from London/ the North and alighting at Liskeard and passengers starting their travel at Liskeard and travelling down towards Cornwall should contact the Passenger Assist team on 0800 197 1329.
Passengers with reduced mobility and wheelchair users, travelling from London/North and planning to transfer onto the Looe branch should contact the Passenger Assist team on 0800 197 1329.
All passengers travelling towards London/North from Cornwall are unaffected.
All passengers travelling up from Cornwall and are planning to transfer onto the Looe branch are unaffected.
Any uncertainties about access please contact the assisted travel team on 0800 197 1329.
Monday to Friday – 08:00 to 19:00 Saturday – 09:00 to 17:00 Sunday – 10:00 to 16:30
Bureau de Change
First Class Lounge
Internet Kiosk Available
Cards and coins
Accessible Public telephones
Connect to "GWR Free Station WiFi"
The toilets are located on Platform 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Baby Changing facilities
National Key toilets
The radar key is available from station staff.
Tourist information office
In ticket hall
Monday to Friday – 06:15 to 18:45 Saturday – 06:15 to 18:45 Sunday – 11:00 to 18:30
Accessibility and Mobility Access
Staff help available opening times
Meeting point: Waiting room.
Monday to Friday – 06:15 to 19:20 Saturday – 06:15 to 19:20 Sunday – 11:00 to 18:30
08001 971 329 or 18001 0800 197 1329 (Textphone)
Helplines Opening times
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Ramp for train Access
Step Free Access
Step Free Category B2 Station - This station has a degree of step free access but platform 1 can only be accessed via very steep ramps that are not suitable for wheelchairs and are too steep for staff to help push wheelchairs up/down.Platform 2 can be accessed via paths at the bottom of the steep hills, platform 3 (to Looe) can be accessed step free from the bottom of the hill access road to the station.
Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.