At a glance
Station Message
The escalators are out of order on platform 1 at James Street station.
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Data unavailable
Station details
- Bicycle parking
- No
- Storage Sheltered
- No
- Storage Location
- N/A
- Storage Spaces
- 0
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Additional Notes
- Apply for Free Secure Cycle storage access www.merseyrail.org/cycle
- Car Park
- No
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- No
- Phone Number
- No
- Web Address
- No
- Note
- No
- Opening Hours
- No
- Number of Spaces
- No
- Taxis
- A taxi rank is not available at this station.
- Accessible Taxis
- Impaired Mobility set down and pick up points available
- Yes
- Airport
- The nearest Airport is Liverpool John Lennon Airport, it is possible to book through Rail/bus tickets from any Merseyrail station. There is no need to buy separate train and bus tickets, simply ask for 'Liverpool John Lennon Airport' when buying your ticket. The 86A or the 80A bus will take you from Liverpool South Parkway station to the airport with a journey time of just 10 mins.
- Ticket Office
- Yes
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- No
- Accessible Ticket Machines
- No
- Collection of Pre-Purchased tickets
- No
- Penalty Fares
- Applicable Operators: Merseyrail
- Smart cards issued
- Yes
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Monday - 05:25 to 00:17 Tuesday - 05:25 to 00:17 Wednesday - 05:25 to 00:17 Thursday - 05:25 to 00:17 Friday - 05:25 to 00:17 Saturday - 05:25 to 00:17 Sunday - 07:39 to 00:17
- Passenger Information Systems available
- DepartureScreens ArrivalScreens Announcements
- Customer Help Points
- Yes
- Customer Services
- No
- Location for rail replacement services
- James Street Station, James Street, Liverpool
- Left Luggage
- No
- Lost Luggage
- Monday to Friday - 07:00 to 10:00
- Ticket Gates
- Yes
- CCTV
- Yes
- ATM Machine
- Yes
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- Outside the station
- Shops
- News agent
- Toilets
- Yes
- Baby Changing facilities
- Female toilets
- National Key toilets
- No
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- No
- Seating
- Yes
- Staff help available opening times
- Monday - 05:25 to 00:17 Tuesday - 05:25 to 00:17 Wednesday - 05:25 to 00:17 Thursday - 05:25 to 00:17 Friday - 05:25 to 00:17 Saturday - 05:25 to 00:17 Sunday - 07:39 to 00:17
- Helpline Number
- 0151 555 1111
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- Category A: This station has step free access to all platforms / the platform The Ticket Office is step free via James Street only and platforms can be accessed via lifts
- Wheelchairs Available
- No