At a glance
Station Message
Tactile repair works
Due to ongoing safety improvement works, the tactile paving at the platform edge may be incomplete at this station. Please take extra care while on the platforms.
Data unavailable
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- No
- Storage Location
- 3 Sheffield stands offering parking for up to six bicycles are located on the northbound platform
- Storage Spaces
- 6
- Storage CCTV
- No
- PlusBike (Cycle hire)
- There are no cycle hire facilities at this station.
- Car Park
- Yes
- Free of Charge
- Yes
- CCTV Coverage
- No
- Car Park Operator
- Transport for Wales
- Address
- No
- Phone Number
- No
- Web Address
- Note
- No
- Opening Hours
- Monday to Sunday - 24 hours All Bank Holidays - 24 hours
- Number of Spaces
- 18
- Taxis
- Taxi rank adjacent to the station building on Waterloo Road, adjacent to the platform for services arriving from Swansea, Llanelli and Llandovery.
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- Set down and pick up is possible adjacent to both platforms, using either the car park or the drop off point.
- Airport
- No
- Ticket Office
- Monday to Friday - 08:00 to 15:00 Weekend - Closed
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- No
- Accessible Ticket Machines
- No
- Collection of Pre-Purchased tickets
- No
- Penalty Fares
- Applicable Operators: Transport for Wales
- Smart cards issued
- No
- Smart cards validated
- No
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Outside of ticket office hours, assistance will be provided by the Conductor on the train. Monday to Friday - 08:00 to 15:00
- Passenger Information Systems available
- DepartureScreens
- Customer Help Points
- No
- Customer Services
- Contact our Customer Relations team directly via the Transport for Wales Website.
- Location for rail replacement services
- The rail replacement bus stop is at the station entrance.
- Left Luggage
- No
- Lost Luggage
- Yes
- Ticket Gates
- No
- CCTV
- No
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Shops
- No
- Toilets
- No
- Baby Changing facilities
- No
- National Key toilets
- No
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Monday to Friday - 08:00 to 15:00 Weekend - Closed
- Seating
- Yes
- Staff help available opening times
- Outside of ticket office hours, assistance will be provided by the Conductor on the train. Monday to Friday - 08:00 to 15:00
- Helpline Number
- 03333 211202
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
Category B1.
Step free access to Platform 1 (to Swansea) from the car park.
Step free access to Platform 2 (to Craven Arms) from High Street.
Access between the platforms is via a footbridge with ramps
- Wheelchairs Available
- No