At a glance
Data unavailable
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Electric bikes & scooters are prohibited.
- Storage Spaces
- 56
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- Hired bikes can normally to be found at the bottom of Dowgate Hill or at the top of Bush Lane either side of the station.
- Additional Notes
- Electric bikes & scooters are prohibited.
- Car Park
- No
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- No
- Phone Number
- No
- Web Address
- No
- Note
- No
- Opening Hours
- No
- Number of Spaces
- No
- Taxis
- No
- Accessible Taxis
- Accessible taxis are located on Dowgate Hill, left of the station.
- Impaired Mobility set down and pick up points available
- There is no set down / pick up points at this station. Dowgate Hill is a quieter street than Cannon Street but has a slight slope. Please note there are double yellow lines in front of the station on Cannon Street and on Dowgate Hill.
- Airport
- No
- Ticket Office
- On concourse Monday to Friday - 07:15 to 19:40 Weekend - Closed
- Height Adjusted ticket office counter
- All ticket counters have been lowered at this station.
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Available during station opening hours
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Network Rail
- Smart cards issued
- No
- Smart cards validated
- Yes
- Get Oyster cards here
- Yes
- Use Oyster pay as you go
- Yes
- Top up Oyster cards
- Yes
- Staff help available opening times
- Available during station opening hours.
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- No
- Customer Services
- Available during station opening hours
- Location for rail replacement services
- No
- Left Luggage
- No
- Lost Luggage
- Yes
- Ticket Gates
- There are ticket gates on all platforms. All platforms can be accessed by wide ticket gates.
- CCTV
- Yes
- ATM Machine
- Located on concourse and external.
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- Available during station opening hours
- Post Box
- Outside the station
- Shops
- Wide range of shops
- Toilets
- These are beside the ticket office located near platform 7. There are also a baby changing facilities here
- Baby Changing facilities
- Yes
- National Key toilets
- These are located near platform 7 and are operated by a radar key.
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- All platforms are partially or fully covered with a canopy; the concourse is fully covered.
- Seating
- Ticket office lounge.
- Staff help available opening times
- Available during station opening hours.
- Helpline Number
- If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
There is step free access at street level from left side main station entrance to concourse level.
There are two lifts:
Lift 1, East side concourse from to Concourse / Street level
Lift 2, West side concourse to London Underground ticket hall and street level, but not platforms. Available only when the underground station is open.
- Wheelchairs Available
- Yes