At a glance
Station Message
On weekdays, the busiest times at this station are generally between 06:00 and 08:30 and between 16:30 and 18:30.
Station details
- Bicycle parking
- No
- Storage Sheltered
- No
- Storage Location
- No
- Storage Spaces
- 0
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Car Park
- No
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- No
- Phone Number
- No
- Web Address
- No
- Note
- No
- Opening Hours
- No
- Number of Spaces
- No
- Daily Rate
- No
- Weekly Rate
- No
- Monthly Rate
- No
- 3 Monthly Rate
- No
- Annual Rate
- No
- Taxis
- No
- Accessible Taxis
- Accessible taxis are located on Dowgate Hill, left of the station.
- Impaired Mobility set down and pick up points available
- There is no set down / pick up points at this station. Dowgate Hill is a quieter street than Cannon Street but has a slight slope. Please note there are double yellow lines in front of the station on Cannon Street and on Dowgate Hill.
- Airport
- No
- Ticket Office
- On concourse Monday to Friday - 06:00 to 10:00 Weekend - 06:00 to 10:00
- Height Adjusted ticket office counter
- All ticket counters have been lowered at this station.
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Available during station opening hours
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Network Rail
- Smart cards issued
- No
- Smart cards validated
- Yes
- Get Oyster cards here
- Yes
- Use Oyster pay as you go
- Yes
- Top up Oyster cards
- Yes
- Staff help available opening times
- Available during station opening hours. Help is available at the ticket office and by contacting any member of station staff. Mobility assistance is available between all platforms. Ring 0800 783 4524 for disability assistance at this station.
- Passenger Information Systems available
- DepartureScreens ArrivalScreens Announcements
- Customer Help Points
- No
- Customer Services
- Available during station opening hours
- Location for rail replacement services
- No
- Left Luggage
- No
- Lost Luggage
- Yes
- Ticket Gates
- There are ticket gates on all platforms. All platforms can be accessed by wide ticket gates.
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- Available during station opening hours
- Post Box
- Outside the station
- Shops
- Wide range of shops
- Toilets
- These are beside the ticket office located near platform 7. There are also a baby changing facilities here
- Baby Changing facilities
- Yes
- National Key toilets
- These are located near platform 7 and are operated by a radar key.
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- All platforms are partially or fully covered with a canopy.
- Seating
- No
- Staff help available opening times
- Available during station opening hours. Help is available at the ticket office and by contacting any member of station staff. Mobility assistance is available between all platforms. Ring 0800 783 4524 for disability assistance at this station.
- Helpline Number
- If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- There is step free access to the left of the front entrance on Cannon Street. A lift opposite platform 1 connects the upper and lower concourses
- Wheelchairs Available
- Yes
Data unavailable