At a glance
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Inside station next to taxi rank alongside platform 10 and outside Bishopsgate entrance
- Storage Spaces
- 233
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Car Park
- No
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- No
- Phone Number
- No
- Web Address
- No
- Note
- No
- Opening Hours
- No
- Number of Spaces
- No
- Daily Rate
- No
- Weekly Rate
- No
- Monthly Rate
- No
- 3 Monthly Rate
- No
- Annual Rate
- No
- Taxis
- Taxis are available at the taxi rank along platform 10 (during station opening hours) and outside the station entrance on Liverpool Street (during station closing hours).
- Accessible Taxis
- Taxis are available outside the station on Liverpool Street. From concourse level to Liverpool Street is accessible via the lift on the main concourse.
- Impaired Mobility set down and pick up points available
- Yes by entering station via Primrose Street next to platform 10. Please ask at the Network Rail Station Reception, adjacent to Platform 10 for mobility assistance. You can also telephone to book in advance on 020 7295 2789 (Monday - Friday 0700-1900) or 07788 924 382. It is preferred if assistance is booked 24 hours in advanced of travel.
- Airport
- Train services run direct to Stansted airport www.stanstedexpress.com
- Ticket Office
- Located on the main concourse Monday - 03:10 to 01:00 Tuesday - 04:00 to 01:00 Wednesday - 04:00 to 01:00 Thursday - 04:00 to 01:00 Friday - 03:40 to 01:00 Saturday - 03:40 to 01:00 Sunday - 03:40 to 01:00
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Network Rail
- Smart cards issued
- Yes
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- Yes
- Top up Oyster cards
- Yes
- Staff help available opening times
- Open during station opening hours. Monday to Friday - 04:00 to 01:00 Saturday - 04:00 to 01:00 Sunday - 04:00 to 01:00
- Passenger Information Systems available
- DepartureScreens ArrivalScreens Announcements
- Customer Help Points
- Yes, help is available 24 hours a day. It can be found from the Rail Information Point, Network Rail Station Reception or any member of station staff. Or by telephoning 020 7295 2789 (Monday - Friday 0700-1900) or by ringing 07788 924 382 after 19:00.
- Customer Services
- There is a customer services point at this station
- Location for rail replacement services
- Replacement transport stop on either Liverpool Street (outside the station entrance), or beside Platform 10, depending on operational requirements
- Left Luggage
- Yes
- Lost Luggage
- Monday to Friday - 09:00 to 17:30
- Ticket Gates
- Yes there are ticket gates to all platforms. All platforms can be accessed by wide ticket gates.
- CCTV
- Yes
- ATM Machine
- Located on concourse
- Bureau de Change
- Yes
- First Class Lounge
- There is no First Class Lounge at London Liverpool Street station
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- Outside the station
- Shops
- Wide range of shops
- Toilets
- The Station Public toilets are located down the stairs, opposite platform 11. Accessible toilets and baby changing facilities are available adjacent to platform 10.
- Baby Changing facilities
- Yes
- National Key toilets
- Adjacent to Platform 10 and can be operated by a radar key. There is also a buzzer at the toilet door.
- Showers
- No
- Trolleys
- No
- Tourist information office
- Yes
- Waiting Rooms
- Yes
- Seating
- Yes
- Staff help available opening times
- Open during station opening hours. Monday to Friday - 04:00 to 01:00 Saturday - 04:00 to 01:00 Sunday - 04:00 to 01:00
- Helpline Number
- If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- All the platforms are on the same level. There are lifts and escalators available to get to the Liverpool Street bus station and shops.
- Wheelchairs Available
- Yes
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