Mitcham Eastfields station

Mitcham Eastfields station
Eastfields Road
Mitcham
London
CR4 2LS

At a glance

Departures and arrivals

Station details

Bicycle parking
Yes
Storage Sheltered
No
Storage Location
Located near the entrance to Platform 1.
Cycles are left at owners risk. Abandoned cycles may be removed.
Storage Spaces
20
Storage CCTV
Yes
PlusBike (Cycle hire)
No
Car Park
No
Free of Charge
No
CCTV Coverage
No
Car Park Operator
No
Address
No
Phone Number
No
Web Address
No
Note
No
Opening Hours
No
Number of Spaces
No
Taxis
No
Accessible Taxis
No
Impaired Mobility set down and pick up points available
No dedicated area
Airport
No
Ticket Office
Monday to Friday - 06:10 to 12:45 Saturday - 08:00 to 14:35 Sunday - Closed
Height Adjusted ticket office counter
Yes
Induction Loop
Yes
Ticket Machines
Yes
Accessible Ticket Machines
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Collection of Pre-Purchased tickets
Yes
Penalty Fares
Applicable Operators: Southern, Thameslink
Smart cards issued
Yes
Smart cards validated
Yes
Get Oyster cards here
Yes
Use Oyster pay as you go
Yes
Top up Oyster cards
Yes
Staff help available opening times
Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.
If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:
pressing the 'emergency & assisted travel' Help Point button
calling us on the freephone number 0808 168 1238 - Please note this is for immediate assistance only
texting us on 07970 511077
We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.
Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
Monday to Friday - 06:10 to 12:45 Saturday - 08:00 to 14:35 Sunday - Closed
Passenger Information Systems available
DepartureScreens Announcements
Customer Help Points
The Assistance Meeting Point is by the Ticket Office.
Customer Services
Assistance can be provided via the help points, located on the platforms, at all times of the day.
Location for rail replacement services
Please click the link for details regarding the rail replacement bus location.
Left Luggage
No
Lost Luggage
If you have lost something at a Southern station or onboard a Southern train, please visit the Southern website and use the webform to register your lost item.
Some Southern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
Thameslink
South Western Railway
Southeastern
Transport for London including London Overground
London North Western Railway
If you have found an item of lost property, please hand it in to a member of staff.
Ticket Gates
No
CCTV
Yes
ATM Machine
No
Bureau de Change
No
First Class Lounge
No
Internet Kiosk Available
No
Pay Phone
Yes
Accessible Public telephones
No
Post Box
No
Public Wi-Fi
There is no WIFI at this station. However, WIFI is available onboard trains which serve this station. More information about onboard WIFI can be found on the Southern website.
Shops
No
Toilets
Located on platform 1.
Baby Changing facilities
No
National Key toilets
Yes
Showers
No
Trolleys
No
Tourist information office
No
Waiting Rooms
There is an unheated waiting room in ticket office during staffed hours. Shelters are available on both platforms.
Seating
Yes
Staff help available opening times
Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.
If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:
pressing the 'emergency & assisted travel' Help Point button
calling us on the freephone number 0808 168 1238 - Please note this is for immediate assistance only
texting us on 07970 511077
We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.
Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
Monday to Friday - 06:10 to 12:45 Saturday - 08:00 to 14:35 Sunday - Closed
Helpline Number
For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:
Phone - 0800 138 1016
Textphone - 0800 138 1018
Helplines Opening times
Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.
If you choose to travel unbooked (turn up and go), when this station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.
You can also arrange assistance by:
Pressing the emergency & assisted travel button on a station Help Point
Calling our Assisted Travel team on: 0800 138 1016
Texting us on: 0800 138 1018
We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
Accessibility at the station - Southern.
Ramp for train Access
A staff-operated ramp is required for step-free access between train and platform at this station. A Mobile Assistance team covers this station.
You can arrange assistance by:
Pressing the emergency & assisted travel button on a station Help Point
Calling our freephone number: 0808 168 1238 - Please note this is for immediate assistance only
Texting us on 07970 511077
Step Free Access
This is a Category B1 station: Ramps to both platforms. Step-free interchange between platforms via street, and level crossing or lifts.
The Assistance Meeting Point is by the Ticket Office.
Wheelchairs Available
No