At a glance
Station Message
The ticket office will have the following changes to planned availability: From Friday 24th July the Ticket Office will be closed until further notice
Tickets can be bought from the ticket machine or digitally.
Please note there is no access to the waiting room outside of opening hours.
Data unavailable
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Both platforms
- Storage Spaces
- 54
- Storage CCTV
- No
- PlusBike (Cycle hire)
- No
- Additional Notes
- Please note cycles can be carried on our trains free of charge restriction apply.
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- Lychford Road Ash Vale GU12 5QA
- Phone Number
- No
- Web Address
- No
- Note
- Find out more about car parking at this station.
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 37
- Taxis
- No
- Accessible Taxis
- Accessible Taxis available at this station Please call our free help line for assistance.
- Impaired Mobility set down and pick up points available
- Set- Down / Pick up Point is available at the station entrance to platform 2.
- Airport
- Find out more about links from GWR stations to airports.
- Ticket Office
- On Platform 2 Monday to Friday - 06:30 to 13:00 Saturday - 07:15 to 13:45 Sunday - Closed
- Height Adjusted ticket office counter
- No
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Great Western Railway
- Smart cards issued
- Yes
- Smart cards validated
- No
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Meeting point: Ticket Office. Monday to Friday - Closed Saturday - Closed Sunday - Closed
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Yes
- Customer Services
- Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
- Location for rail replacement services
- Bus stops outside the station building on Lynchford Road.
- Left Luggage
- No
- Lost Luggage
- Whether you ve lost something on one of our trains or at a station, we ll do our best to find it for you. Once we ve got your details, we ll start looking. Although it can take up to a week for things to reach us. Register your lost item here
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- The phone box on platform 2 is not accessible
- Post Box
- No
- Public Wi-Fi
- Find WiFi Hotspots near this station
- Shops
- No
- Toilets
- No
- Baby Changing facilities
- No
- National Key toilets
- No
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Platform 2
- Seating
- Yes
- Staff help available opening times
- Meeting point: Ticket Office. Monday to Friday - Closed Saturday - Closed Sunday - Closed
- Helpline Number
- 08001 971 329 or 18001 0800 197 1329 (Textphone)
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- Step Free Category B1 station - Level access from highway to both platforms. Inter platform access via level crossing and short ramp.
- Wheelchairs Available
- No