Front of station, underground short stay car park and long stay car park.
PlusBike (Cycle hire)
Cycles can be carried free of charge,restrictions apply and you need to make a reservation up to two hours before the train leaves the station it is starting from. Please see our Cycling by train leaflet.
Taxi rank is situated at the station entrance. Accessible taxi are available, please approach a member of staff for assistance.
Accessible taxi are available at the station entrance. please request staff assistance if you need to.
Impaired Mobility set down and pick up points available
Set- Down / Pick up Points are available at the station entrance by the Rail air link lounge. Assisted travel meeting point - Customer Help desk main concourse. Please notify a member of staff.
For Heathrow Airport, change at Reading onto the frequent 'RailAir' luxury coach service. Runs every 20 minutes Monday to Friday daytimes; every 30 minutes Saturday & Sunday. For timetables and fares visit: www.railair.com/ or Tele: 0118 957 9498
Ticket Buying and Collection
In ticket hall
Monday to Friday – 05:15 to 22:45 Saturday – 05:30 to 22:45 Sunday – 07:15 to 22:45
Height Adjusted ticket office counter
Low-level accessible counter are located at the ticket office. All counters have hearing loop fitted.
Accessible Ticket Machines
Accessible ticket machines are located at the station entrance by the ticket office and at the car park.
Collection of Pre-Purchased tickets
Applicable Operators: Great Western Railway, South Western Railway, TfL Rail
Smart cards issued
Smart cards validated
Get Oyster cards here
Use Oyster pay as you go
Top up Oyster cards
Staffing and General Services
Staff help available opening times
Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.