At a glance
Station Message
**Car Park Update**
Pay and Display machines have been removed from this car park.
Customers can purchase their parking tickets via the APCOA connect app, www.apcoaconnect.com or via phoning the automated payment line on 01895 262 122.
Customers can also purchase parking tickets from selected ticket offices.
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- No
- Storage Location
- Platforms 1 and 2
- Storage Spaces
- 12
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- Let's Bike - Scalby (6 miles from station).Hire company offering full range of cycles for the entire family.Delivery / collection service & suggested routes available.More details at www.letsbike.net
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- TransPennine Express
- Address
- - -
- Phone Number
- Primary telephone number: 01895 262 122
- Web Address
- Note
- No
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 19
- Daily Rate
- £2.50
- Weekly Rate
- £11.00
- Monthly Rate
- £37.50
- 3 Monthly Rate
- No
- Annual Rate
- £290.00
- Taxis
- Taxis can be ordered by ringing 01723 379 379
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- No
- Airport
- No
- Ticket Office
- No
- Height Adjusted ticket office counter
- No
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: TransPennine Express
- Smart cards issued
- No
- Smart cards validated
- No
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- No
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- A Help Point is available on the platform to contact a member of our team in an emergency or for information. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
- Customer Services
- To speak to a member of our team, please call: 0345 600 1671.
- Left Luggage
- No
- Lost Luggage
- No
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Shops
- No
- Toilets
- There are no toilet facilities available at this station.
- Baby Changing facilities
- No
- National Key toilets
- There are no toilet facilities available at this station.
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- There is no waiting room, however waiting shelters are available on the platforms which are available 24 hours a day.
- Seating
- Yes
- Staff help available opening times
- No
- Helpline Number
- 0800 107 2149
- Helplines Opening times
This station is unstaffed. Assistance to board and alight the train can be provided by the Conductor. The Conductor is usually positioned at the rear of the train. We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train by making yourself known to the Conductor when your train arrives, or by using a help point.
Customers requiring assistance to navigate through the station are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.
- Ramp for train Access
- Yes
- Step Free Access
- This station is category B1. Ramped access is provided from the station entrance to both platforms via a heavy, manual, sprung gate with high handles. Customers should be aware that access is across the railway tracks. This station is unstaffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
- Wheelchairs Available
- No