At a glance
Station Message
Tactile repair works
Due to ongoing safety improvement works, the tactile paving at the platform edge may be incomplete at this station. Please take extra care while on the platforms.
Data unavailable
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- There are several cycle parking areas at Shrewsbury station. 20 Rail stands providing for up to 40 bicycle parking spaces are located at the northern end of Platform 7. These are beyond the gateline. 10 Rail stands providing for up to 20 bicycle parking spaces are located to the right of the main station entrance, by the station forecourt. 6 Rail stands providing for up to 12 bicycle parking spaces are located on Platform 3.
- Storage Spaces
- 72
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- There are no cycle hire facilities at this station.
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- Yes
- Car Park Operator
- APCOA
- Address
- - - - -
- Phone Number
- No
- Web Address
- Note
- No
- Opening Hours
- Monday to Friday - 24 hours Monday to Sunday - 24 hours Monday to Sunday - 24 hours
- Number of Spaces
- 145
- Taxis
- Pick up and set down. There is a marked area at edge of car park at the station front.
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- Set down/ pick up point is located at the station front, under a canopy.
- Airport
- No
- Ticket Office
- On the left in the station subway Monday to Friday - 05:20 to 20:40 Saturday - 05:20 to 19:40 Sunday - 07:20 to 19:40
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- The ticket machine(s) take cash, and major debit and credit cards. Ticket machines are touchscreen controls.
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Transport for Wales
- Smart cards issued
- No
- Smart cards validated
- No
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
Monday to Saturday 04:00 to 01:00
Sunday 07:00 to 00:45
Assistance will be provided by station staff during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.
Monday - 04:00 to 01:00 Tuesday - 04:00 to 01:00 Wednesday - 04:00 to 01:00 Thursday - 04:00 to 01:00 Friday - 04:00 to 01:00 Saturday - 04:00 to 01:00 Sunday - 07:00 to 00:45- Passenger Information Systems available
- DepartureScreens ArrivalScreens Announcements
- Customer Help Points
- Yes
- Customer Services
- Contact our Customer Relations team directly via the Transport for Wales Website.
- Location for rail replacement services
Rail replacement vehicles will operate from the front of the station.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
- Left Luggage
- No
- Lost Luggage
- Yes
- Ticket Gates
- Wide aisle ticket gates available.
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Shops
- No
- Toilets
- The toilets are located on Platform 4a. The National key toilets are located on Platform 4a; these toilets are operated by a radar key.
- Baby Changing facilities
- Yes
- National Key toilets
- The National key toilets are located on Platform 4a; these toilets are operated by a radar key.
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- There is a waiting room on platform 4-7 and a waiting room on platform 3. Monday to Sunday - 04:00 to 01:00 All Bank Holidays - 04:00 to 01:00 Monday to Sunday - 07:00 to 19:00 All Bank Holidays - 07:00 to 19:00
- Seating
- Yes
- Staff help available opening times
Monday to Saturday 04:00 to 01:00
Sunday 07:00 to 00:45
Assistance will be provided by station staff during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.
Monday - 04:00 to 01:00 Tuesday - 04:00 to 01:00 Wednesday - 04:00 to 01:00 Thursday - 04:00 to 01:00 Friday - 04:00 to 01:00 Saturday - 04:00 to 01:00 Sunday - 07:00 to 00:45- Helpline Number
- 03333 211202
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
Category A.
Step free access to all platforms. The lift to Platform 3 is accessible from the front of the station. The lift to Platforms 4 to 7 is situated at the end of the subway beyond the ticket barriers.
- Wheelchairs Available
- Yes