At a glance
Station Message
The gentlemen's toilets on platform 1 are out of order at Southend East station.
Data unavailable
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Outside ticket office on platform 1 and at Riviera Drive entrance
- Storage Spaces
- 17
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Car Park
- Yes
- Free of Charge
- Yes
- CCTV Coverage
- No
- Car Park Operator
- Southend-on-Sea Borough Council
- Address
- Riviera Drive Southend-on-Sea SS1 2QY
- Phone Number
- Primary telephone number: 01702 215 000
- Web Address
- Note
- No
- Opening Hours
- Monday to Sunday - 24 hours Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 207
- Taxis
- No
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- No
- Airport
- No
- Ticket Office
- Monday to Friday - 05:15 to 18:00 Saturday - 06:30 to 15:30 Sunday - 08:00 to 15:15
- Height Adjusted ticket office counter
- Customer Service Staff
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: c2c
- Smart cards issued
- No
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Monday to Friday - 06:00 to 19:30
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Yes
- Customer Services
Monday - Friday, 08:00 - 20:00
Saturday, Sunday, Public Holidays: 09:00 - 16:00
Closed Christmas Day and Boxing Day
0345 744 4422 (option 3, followed by option 3)
contact@c2crail.net
- Location for rail replacement services
c2c Rail Replacement at the end of Ilfracombe Ave on Southchurch Road:
- Buses toward Southend/London at Bus Stop A, in front of the Car Park (W3W ///puppy.mash.pushy)
- Buses toward Shoeburyness at Bus Stop B, in front of HARP Charity Shop (W3W ///plots.limit.trades)
- Left Luggage
- No
- Lost Luggage
- Monday to Friday - 08:00 to 20:00 Weekend - 09:00 to 16:00 All Bank Holidays - 09:00 to 16:00
- Ticket Gates
- Yes
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Shops
- No
- Toilets
The toilets are located on Platform 1.
The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
- Baby Changing facilities
- No
- National Key toilets
- Platform 1. This can be accessed using a radar key.
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Platform 1 Monday to Friday - 05:15 to 20:30 Weekend - 06:15 to 15:40
- Seating
- Yes
- Staff help available opening times
- Monday to Friday - 06:00 to 19:30
- Helpline Number
- 03457 44 44 22
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- Step free access is only available from Ambleside Drive to platform 1 (London bound)
- Wheelchairs Available
- No