At a glance
Station Message
The lifts are out of order between platform 2 and the rest of St Helens Central station. Customers who require step free access at this station should speak to a member of staff, or contact the Northern Customer Experience Centre on 0800 200 6060 for further assistance.
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- No
- Storage Location
- Platform 1
- Storage Spaces
- 10
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- Not available at this station.
- Additional Notes
- 10 hoops
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- Yes
- Car Park Operator
- Northern
- Address
- - -
- Phone Number
- No
- Web Address
- Note
- Car Park Charges: Free for Rail Users. 6.00 per day for Non-Rail Users. RingGo code 5704
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 129
- Daily Rate
- No
- Weekly Rate
- No
- Monthly Rate
- No
- 3 Monthly Rate
- No
- Annual Rate
- No
- Taxis
- Taxi rank and office. Accessible ""black cabs"" service the station
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- No designated area is provided. The station front may be used for set down purposes.
- Airport
- No
- Ticket Office
- Monday to Friday - 06:00 to 23:00 Sunday - 08:00 to 22:00
- Height Adjusted ticket office counter
- Ticket office staff make every effort to provide the assistance that disabled passengers require.
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Northern
- Smart cards issued
- Yes
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Monday to Friday - 06:00 to 23:00 Saturday - 05:50 to 23:00 Sunday - 08:00 to 22:00
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Platforms 1&2
- Customer Services
- 08002006060
- Location for rail replacement services
- Pick Up / Drop Off on Station forecourt (off Shaw Street).
- Left Luggage
- No
- Lost Luggage
- Monday to Sunday - 07:00 to 22:00
- Ticket Gates
- Yes
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Shops
- No
- Toilets
- Yes
- Baby Changing facilities
- Yes
- National Key toilets
- Yes
- Showers
- No
- Trolleys
- Yes
- Tourist information office
- No
- Waiting Rooms
- yes and shelter
- Seating
- Yes
- Staff help available opening times
- Monday to Friday - 06:00 to 23:00 Saturday - 05:50 to 23:00 Sunday - 08:00 to 22:00
- Helpline Number
- 0800 138 5560 text relay 18001 0800 138 5560
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- Category A Station
- Scooter Friendly Station
Level access to Wigan bound platform. Access by underground subway to Liverpool platform with steep ramps. Lift open for all services.
To find our more about travelling around this station, please see the 360 map click here
- Wheelchairs Available
- Yes
Data unavailable