At a glance
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Long and short term car park areas
- Storage Spaces
- 266
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- Stevenage Borough Council
- Address
- No
- Phone Number
- No
- Web Address
- No
- Note
- No
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 17
- Daily Rate
- No
- Weekly Rate
- No
- Monthly Rate
- No
- 3 Monthly Rate
- No
- Annual Rate
- No
- Taxis
- Yes
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- Station staff assistance to ground level, subject to staff availability. Cannot be guaranteed
- Airport
- No
- Ticket Office
- Monday - 06:15 to 20:30 Tuesday - 06:15 to 20:30 Wednesday - 06:15 to 20:30 Thursday - 06:15 to 20:30 Friday - 06:15 to 21:45 Saturday - 06:30 to 21:30 Sunday - 08:00 to 20:15
- Height Adjusted ticket office counter
- No
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Thameslink
- Smart cards issued
- Yes
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. Monday to Sunday - 24 hours
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- No
- Customer Services
- No
- Location for rail replacement services
- Please click the link for details regarding the rail replacement bus location.
- Left Luggage
- No
- Lost Luggage
- Monday to Sunday - 24 hours
- Ticket Gates
- Yes
- CCTV
- Yes
- ATM Machine
- ATM located in station entrance
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Shops
- Yes
- Toilets
- WC available on station concourse
- Baby Changing facilities
- Yes
- National Key toilets
- Yes
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Heated waiting areas are available on all platforms.
- Seating
- Yes
- Staff help available opening times
- A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. Monday to Sunday - 24 hours
- Helpline Number
For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:
- Phone - 0800 058 2844
- Textphone - 0800 138 1018
- Helplines Opening times
Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
- Ramp for train Access
- Yes
- Step Free Access
This is a Category A station: This station has step-free access to all platforms.
Assistance Meeting Point is the ticket office.
- Wheelchairs Available
- Yes