At a glance
Station Message
The lifts are out of order between DLR and Jubilee line platforms and rest of the station at West Ham station.
Station details
- Bicycle parking
- No
- Storage Sheltered
- No
- Storage Location
- No
- Storage Spaces
- 0
- Storage CCTV
- No
- PlusBike (Cycle hire)
- No
- Car Park
- No
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- No
- Phone Number
- No
- Web Address
- No
- Note
- No
- Opening Hours
- No
- Number of Spaces
- No
- Daily Rate
- No
- Weekly Rate
- No
- Monthly Rate
- No
- 3 Monthly Rate
- No
- Annual Rate
- No
- Taxis
- No
- Accessible Taxis
- Contact taxi operator directly
- Impaired Mobility set down and pick up points available
- Drop-off point close by with dropped kerb but no safe crossing.
- Airport
- Interchange at Canning Town for the DLR to London City. Interchange at Stratford National Rail services to Stansted.
- Ticket Office
- No
- Height Adjusted ticket office counter
- Ticket office staff provide assistance where possible. See ticket office opening hours.
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, ticket office staff provide assistance where possible.
- Collection of Pre-Purchased tickets
- No
- Penalty Fares
- Applicable Operators: London Underground
- Smart cards issued
- No
- Smart cards validated
- No
- Get Oyster cards here
- Yes
- Use Oyster pay as you go
- Yes
- Top up Oyster cards
- Yes
- Staff help available opening times
- Yes
- Passenger Information Systems available
- No
- Customer Help Points
- Yes
- Customer Services
- TfL Customer Services: Tel - 0343 222 1234
- Left Luggage
- No
- Lost Luggage
- Monday to Friday - 08:30 to 16:00 Saturday - Closed Sunday - Closed
- Ticket Gates
- Yes
- CCTV
- Yes
- ATM Machine
- ATM can be found in the Post Office across the road.
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Shops
- Nisa Local convenience store and Home & Beauty shop by entrance to station.
- Toilets
- None
- Baby Changing facilities
- No
- National Key toilets
- No
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- No
- Seating
- There are no seats in the ticket hall. Seats are available on the platform.
- Staff help available opening times
- Yes
- Helpline Number
- 0343 222 1234 or 020 3031 9331 (Textphone)
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- This station has step-free access via lifts to all platforms
- Wheelchairs Available
- No
Data unavailable