At a glance
Station Message
All toilets are out of order at West Horndon station.
Data unavailable
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- No
- Storage Location
- Car Park & Platform 2 (Shoeburyness bound)
- Storage Spaces
- 20
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- Yes
- Car Park Operator
- National Car Parks Ltd
- Address
- No
- Phone Number
- Primary telephone number: 0845 050 70 80
- Web Address
- Note
Premier Reserved Parking (Annual): 1,591.00
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
- Opening Hours
- Monday to Sunday - 24 hours Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 146
- Daily Rate
- £8.50
- Weekly Rate
- £33.00
- Monthly Rate
- £125.00
- 3 Monthly Rate
- £361.00
- Annual Rate
- £1,243.00
- Taxis
- No
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- Outside station entrance
- Airport
- No
- Ticket Office
- Platform 2 Monday to Friday - 06:15 to 10:30 Saturday - Closed Sunday - Closed
- Height Adjusted ticket office counter
- Customer Service Staff
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: c2c
- Smart cards issued
- No
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Yes
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Yes
- Customer Services
Monday - Friday, 08:00 - 20:00.
Saturday - Sunday - Public Holidays, 09:00 - 16:00
Closed Christmas Day - Boxing Day
0345 744 4422 (option 3, followed by option 3)
contact@c2crail.net
- Location for rail replacement services
- c2c Rail Replacement outside the Station Entrance (W3W ///dare.novel.trendy)
- Left Luggage
- No
- Lost Luggage
- Monday to Friday - 08:00 to 20:00 Weekend - 09:00 to 16:00 All Bank Holidays - 09:00 to 16:00
- Ticket Gates
- Yes
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- Yes
- Shops
- No
- Toilets
The toilets are located in the Booking Hall.
The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.
- Baby Changing facilities
- No
- National Key toilets
- Within booking hall. This can be accessed using a radar key.
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Platform 2 Booking Hall
- Seating
- Yes
- Staff help available opening times
- Yes
- Helpline Number
- 03457 44 44 22
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- Step free access is only available from street level if travelling towards Southend from platform 2. There is no lift or step free entrance to platform 1
- Wheelchairs Available
- No