At a glance
Station Message
Step free access is currently unavailable at Whinhill station due to the access path being repaired.
If you need help with your travel plans, please get in touch:
- Free Assisted Travel Helpline: 0800 046 1634
- Assisted Travel Textphone: 18001 0800 046 1634 (for people who are hard of hearing)
- Speak to staff at any staffed station on the network – please check opening times for your station
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- No
- Storage Location
- No
- Storage Spaces
- 6
- Storage CCTV
- No
- PlusBike (Cycle hire)
- No
- Car Park
- No
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- No
- Phone Number
- No
- Web Address
- No
- Note
- No
- Opening Hours
- No
- Number of Spaces
- No
- Taxis
- visit www.traintaxi.co.uk for details of taxis available for hire
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- No
- Airport
- No
- Ticket Office
- No
- Height Adjusted ticket office counter
- No
- Induction Loop
- Yes
- Ticket Machines
- No
- Accessible Ticket Machines
- No
- Collection of Pre-Purchased tickets
- No
- Penalty Fares
- Applicable Operators: ScotRail
- Smart cards issued
- No
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- No
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
Passenger Assistance Meeting Points
For station accessibility, please refer to the "Step Free Access" section on the website.
This is an unstaffed station. Please make yourself visible so that train staff can assist you and use the customer help point if you need to contact staff.
- Platform
By the pole at the ramp entrance onto the platform next to the help point and shelter.
- Customer Services
- Location for rail replacement services
Please click on the link below for the exact bus pick up location:-
- Left Luggage
- No
- Lost Luggage
- Monday to Sunday - 07:00 to 21:00
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- No
- Shops
- No
- Toilets
- No
- Baby Changing facilities
- No
- National Key toilets
- No
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Yes
- Seating
- Yes
- Staff help available opening times
- No
- Helpline Number
- Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- No
- Step Free Access
This is a Category C station.
This station does not have step-free access to any platform.
Please take care when boarding / alighting the train at this station as the stepping distance between the train and the platform may be more prominent than at other stations.
- Wheelchairs Available
- No