Smart ticketing

Go paperless with mobile e-Tickets and touch smartcard

Smart ticketing allows you to travel paperless, skip the queue at the ticket vending machine and speed up the collection. So don’t wait any longer, travel smart and switch now to mobile e-Tickets or our touch smartcard. Give your paper ticket the swan song it deserves.

What is a mobile e-Ticket?

They are the train tickets you book via our app. Mobile e-Tickets are available on single and return fares. They contain a QR code that you can scan at ticket gates or show it whenever you are asked for your ticket.

Simply download or update the GWR app now and be more mobile.


What is a smartcard?

A smartcard is a credit card sized plastic card with a chip inside. A smartcard acts as a ticket wallet and can store multiple season, single, return, and London Travelcard train tickets.

Just tap in at the gate or platform validator at the beginning of your journey and tap out when you have arrived at your final destination.

Apply for a smartcard

Find out more

Which smart ticketing product is best for me?

Compare our smart ticketing products to find the best ticketing solution for you.

Mobile e-Ticket
Touch smartcard
Book on our app or Book on, at a ticket vending machine or at one of our ticket offices
Available for single and return journeys only Available for season tickets, London Travelcard and single and return journeys (on selected routes)
Tickets can be purchased up to 5 minutes before departure Book at at least two hours before you travel, ticket immediately loaded on the smartcard if bought at the ticket vending machine or at the station
Accepted in all UK national rail stations Accepted in all UK national rail stations