Travel UpdatesLast updated:
We advice you check your journey before traveling with us today
There is a good service across our network
With mobile e-Tickets, spend less time queuing at the station and have more time for yourself.
Go from booking to boarding on most GWR journeys in just a few easy steps, plus benefit from:
Buy your train ticket just before your departure*
You don’t need to worry about multiple tickets, or them getting lost or damaged
Choose from a greater range of fares, plus no booking fees
Just remember to scan your ticket before boarding.
Available on single and return fares on most GWR routes*, as well as:
Get all the details by checking out our FAQs on mobile e-Tickets.
You can download the GWR app using the free Wi-Fi at selected GWR stations.
Advance Single fares must be booked up to 18:00 the day before travel.
You can book mobile e-Tickets on all single and return Super Off-Peak, Off-Peak and Anytime fares for Standard and First Class (subject to availability) up to 5 minutes before train departure.
In the unlikely event that your mobile e-Ticket isn’t working at the gate, show it to our station staff and they’ll help you. Don't forget to charge your phone – if you can’t show your mobile e-Ticket to station staff you’ll need to buy a new ticket on the day.
Limited gates with barcode readers available at selected stations.