Caps limit how much you pay for all your journeys in one day or week.
Start using your contactless payment card on a Monday for maximum benefit. Although you can buy a paper season ticket to start on any day of the week, capping always calculates your travel week from a Monday and finishes on the following Sunday.
For many journeys, particularly those only going as far as Paddington, it may be cheaper to buy a paper season ticket, rather than use Weekly (Monday – Sunday) capping. Find out more about fare capping here.
For journeys involving stations Reading through to Iver, capping levels are the same as the paper Travelcard fares to London Zones 1-6 for Anytime Day (Peak), Off-Peak Day and Weekly Season tickets. Details of these caps can be found here.
Stations beyond Zone 6
Contactless pay as you go is available on the GWR network beyond London Zone 6 to the following stations:
Oyster cards and Freedom Passes
all Oyster products (including Oyster pay as you go, season tickets on Oyster cards, Children’s ZIP Oyster cards, 60+ London Oyster photocards and Veterans Oyster photocards) are not valid to these stations
London Freedom Passes are valid on TfL Rail services ONLY to these stations. They are not valid on GWR services between West Drayton and Reading
under 11s travel free on TfL Rail in this area when accompanied by an adult. This doesn’t apply on GWR services
Good to know
If you use your contactless card when it’s in the same wallet or purse as your others, you may pay with a card you didn't want to. It’s a good idea to separate the card or device you want to use.
Always touch in and out at the start and end of your journey, even if the gates are open. When changing trains, you may need to touch your card on a pink reader.
If you're using a bus or tram you only have to touch in.
Can I use a discount with contactless pay as you go?
Currently contactless pay as you go is only available for non-discounted adult fares. Railcard holders and children need to use a touch Smartcard or buy a paper ticket to get their discounts.
Can I claim Delay Repay with contactless pay as you go?
Delay Repay is available for customers using contactless. Customers will need to provide a statement from TfL showing the GWR journey they are claiming for.
The best way to do this is to set up an online TfL account, to check your journey.
Can I use Contactless pay as you go in First Class?
Contactless pay as you go is only available in Standard. For First Class you’ll need to use your ‘touch’ Smartcard or buy a paper ticket before you travel.
Can I use any train between London and Reading with contactless pay as you go?
You can use GWR and TfL Rail services, the fares charged are the same. Contactless isn’t valid for travel between Feltham and Reading on SWR services.
Can I travel between Waterloo and Reading on SWR services with contactless pay as you go?
No. Contactless pay as you go isn’t valid between Feltham and Reading. If you want to travel on this route, you’ll need to use your ‘touch’ Smartcard or buy a paper ticket before you travel.
What are Peak / Off-Peak times on contactless pay as you go?
Peak fares are normally charged for journeys starting between 06:30 and 09:30 and between 16:00 and 19:00.
Journeys starting at stations Reading – Iver inclusive, and heading eastbound (towards London), are charged at the Off-Peak pay as you go rate all day after 09:30. There is no afternoon peak period for those journeys.
Peak pay as you go fares don’t apply at weekends or on public holidays.
Can I use contactless pay as you go on the Henley, Marlow and Windsor & Eton branch lines?
Contactless pay as you go isn’t available on these GWR branch lines. You will need to touch in or touch out at the gateline of the mainline station and have a separate ticket for the branch line, or alternatively have a ticket for your whole journey.
If I have a problem with contactless pay as you go, who do I need to contact?
Contactless pay as you go is run by Transport for London.